Comments on: iContact Review – Is iContact The Best Autoresponder?

By: client

client — Thu, 22 Dec 2011 12:10:57 +0000

Export my database clients (that I have for years!!) to icontact – sent 1 email. Result: all yahoo emails icontact sent them to DO NOT CONTACT and NEED RESUBSMISSION … Pending Confirmation to be more exact … And it’s half of my list (many thousands …)
I have sent email to them like they said and verified this – few answered and some emails I have testedd entered to spam (they said because of few text).
After that – anything I have asked – 0 support !! but the money entered in their accounts for many months and still no answer to my request to let me use my yahoo emails ….
I have sent an email to send me at least my database saved in their platform and they haven’t yet answer !!
This is no way to treat a client who puts in your pocket thousands of usd !
I will post this non-stop until they will understand that this is not a way to treat a client who is trying to resolve his needs calmly and you don’t care !

By: admin

admin — Tue, 22 Nov 2011 18:29:43 +0000

This is the case not only with iContact, but also Aweber, Getresponse and almost all other email marketing solutions.

By: Cheryl Haynes

Cheryl Haynes — Thu, 01 Sep 2011 18:16:06 +0000

The problem with iContact is that they say you get 500 or whatever unique subscribers with your payment plan BUT if you add lists and add your original subscribers to the lists they count that subscriber TWICE. For example if you have a master list of 100 and put each of those SAME 100 subscribers into additional lists iContact contacts them as 200 subscribers. That means you will use your usage rather quickly and have to upgrade to the next level before actually reaching the maximum number of subscribers allowed. I saved a Chat message from iContact that states 500 UNIQUE subscribers are allowed with the $10 plan. THIS IS NOT TRUE!